Legal & Privacy

Legal & Privacy

Your privacy is important to us

We recognise that when you visit the site and provide us with personal information, you trust that we will act responsibly and keep your information secure and confidential.

Home Counties Cookie Policy

Protecting our customers is at the heart of everything we do at Home Counties and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we'd like to explain more about how and why we use them.

Cookies Make Websites Work Better

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter details each time you visit. They also make sure you receive the most relevant information from us.

The types of cookies we use are divided into four categories:

  1. 1. Necessary cookies

These cookies let you move around a website and use all it's features. Without them, you wouldn't be able to do things like interact with web pages, fill in forms or buy from an online shop. These cookies help keep you secure.

  1. 2. Performance cookies

These simply help improve the way a website works. They tell us how people use each page, which ones are most commonly viewed, or whether any error occurred.

  1. 3. Customisation cookies

These cookies store your personal settings such as font sizes, volume level, or remember basic information that you've entered, so next time you visit our website it's all there for you. For example, if you choose to ask the website to remember your username for your login, you won't have to enter it the next time you need it.

  1. 4. Advertising cookies

These cookies help us to advertise Home Counties products across the Internet. We use Google AdWords remarketing services which will display relevant ads tailored to you based on what parts of the Home Counties website you have viewed by placing a cookie on your device. This cookie does not in any way identify you or give access to your computer. The cookie is only used to say, "Person X visited page Y, so show this person ads relating to page Y." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

How to Opt Out of Remarketing and Advertising

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting You can also opt out of any third-party vendor's use of cookies by visiting Network Advertising Initiative opt out Page.



Personal Information

We do not collect personal information about you unless you voluntarily provide it. The information that may be retained includes your name, company, email or telephone number. The information will be collected when you register to our site or when you submit a request form.

We do not disclose information about individual visits to our web site or any other personal information that you may give us to any third parties without your permission.

This website may provide automatic links (hyperlinks) to other third party websites for your convenience. We are not responsible for the content of these sites. When you use links to other websites our Privacy Policy no longer applies and you should refer to the privacy statement of the website you are currently accessing.

We reserve the right to change, modify, or update this statement at any time without notice.